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Services

Agency Services Include:
 


Fusión is an advertising, marketing and communications agency headquartered in Durham, North Carolina. The agency's goal is to help clients navigate and prosper in America's changing cultural marketing landscape of the 21st century. We help clients function and grow through better communication at every level. The firm's current client roster includes home builders, financial services, healthcare, education, mortgage insurance, non-profit and government institutions.

North Carolina businesses in need of bilingual marketing services now have
more options than ever. Fusión is focused on helping businesses effectively
communicate with the mainstream market as well as the fast-growing Hispanic
market with an array of services strategically designed to help business
obtain a single authoritative source to reach their target audience.


Agency Services Include:


Creative Development
Fusión has mastered the art of persuasion, developing innovative creative approaches that move the audience to accept and act on a client's message, product or service. We provide clients with a full range of services from concept, copy, translation and layout to finished production. Our creative team is well-versed in the development and execution of advertising for print, broadcast and Web design media. We create and supervise all stages of production, including photography, on-camera talent, voice-over recording, sound and visual effects, and more.


Market Research
Research reduces risk, improves results, and makes marketing efforts more efficient. We provide market research, creative testing, customer and employee satisfaction evaluation, and community assessments. Our research strategies are multifaceted and combine qualitative and quantitative methodologies, including focus groups, round table discussions, secret shopper insights, in-depth interviews, telephone surveys, direct mail surveys, and mall intercepts.



Public Relations
Fusión has artfully managed sensitive issues. While traditional management
is largely about handling issues, one of our specialties is preempting
problems while uncovering existing marketing opportunities. We believe a
proactive approach to issues management serves a vital, measurable business
interest-the one in which the client's reputation is protected.




Segmented Marketing
One of Fusión's specialties is segmented marketing, reaching audience
segments that may not respond to marketing approaches designed to have mass
appeal. These markets may be defined in terms of culture, age, location,
race, interests, or a myriad of other characteristics. We help clients
identify, understand and mine these segments for unrealized opportunities
and profits.




Strategic Marketing Plans
Fusión takes a multi faceted approach to help the client enhance or even
define the client's marketing goals. We pride ourselves in carefully
assessing and reviewing the client's current marketing strategies and
formulating a strategic plan that will raise the level of awareness of their
product and/or services while reaching the targeted audience. Our goal is to
make your company the market leaders in your industry.




Media Planning & Placement
The most important message in the world is useless unless it reaches the
right audience. Fusión analyzes all viable media vehicles, and then we
leverage our strong media relationships to craft and negotiate plans that
ensure your message attains the proper balance of reach and frequency in the
most cost efficient manner.




Communication Initiatives (Translation process)
Translation: Translate existing documents from the source language (English) into the
target language (Spanish). These documents include materials for conducting
business (rules, regulations, job descriptions, applications, etc.), as well
as printed collateral and promotional materials (brochures, advertisements,
signage, etc.). Proofreading is available to assure culturally appropriate
terminology and literacy level.
Interpretation: On-site and via phone services provide an interpreter who has a thorough understanding of English and Spanish, and who facilitates oral communication between individuals who do not speak either target or source language. Whether your need is small or large, we can provide an interpreter to assist with effective and precise interpretation.

Note: There are two types of interpretation simultaneous (for conferences, meetings, etc) and consecutive (for one on one meetings).




Training & Seminars
Fusión provides an array of training and seminars which are designed to
enhance and elevate the attendees level of awareness - whether it's cultural
training or a personal and professional seminar - each training and seminar
will bring you closer to achieving either an enhanced level of cultural
awareness and sensitivity or a new level of personal confidence and ability
to project a successful image. The goal is to provide organizations with
creative training solutions to retain and enhance their current workforce.
We can customize any training session to meet your organizational needs.


Seminars and topics offered:
Niche Marketing to U.S. Hispanics/Latinos
Embracing A Diverse Culture © (Understanding Latino Culture)
Customer Service - When You "No Hablo Español"
Diversity - You, Me & Everyone Else
Professional Woman -When Professionalism = Success
Self Esteem -It's All About You!
Attitudes - Making Tactful Adjustments
Dealing with Difficult People

For additional seminars click on Upcoming Events
.



Consulting
Understanding that the face of America is changing and diversity in our
country has never been greater, Fusión is providing companies with
consultation services that provide in-depth insight into the Hispanic
market. We have been helping businesses embrace the rapidly growing Latino
consumer and employee base. As consultants, we propose to communicate across
the many cultures of our society by becoming your resource to seek
information or advice on Latinos as well as mainstream market professional
growth needs. We develop and design new approaches to help you understand
and meet the needs and concerns of diverse groups, whether they are your
customers or employees.


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